Organization name

Add your organization name. Carriers want it in every message.

Type of organization

WebsiteMust be public. Reviewers visit it.

Help contact (phone or email)

Keyword to joinWhat people text to sign up.

How often will you text?

How do people sign up?

Website formText a keywordPaper sign-up sheetIn person

Your compliance text

This is a starting point based on carrier and Twilio registration guidance, not legal advice. Edit it so it matches what you actually send.

Disclaimer: This tool gives general guidance only. It is not legal advice and does not guarantee that your 10DLC registration will be approved or that your messages will be delivered. Carriers and The Campaign Registry make their own decisions, and their rules change. Evant takes no responsibility for how you use this text or for any registration, filtering or legal outcome. Review everything before you submit it, and talk to a lawyer about TCPA or other legal questions.

What do you need to pass 10DLC registration?

Clear, optional consent, plus matching text everywhere carriers look. Your sign-up form needs an unchecked SMS box with your name, message frequency, "msg & data rates may apply" and HELP/STOP. Your privacy policy has to say you never share mobile numbers. Your campaign description, sample messages and auto-replies all need to tell the same story.

Where each piece goes

Every line the generator writes has a home. Here's where to paste it.

Piece	Where it goes	Length limit
Opt-in checkbox	Your website sign-up form, next to the phone number field, unchecked	None
Keyword confirmation	Auto-reply when someone texts your keyword (JOIN)	20 to 320 characters
HELP and STOP replies	Auto-replies in your texting platform	20 to 320 characters
Privacy policy section	Your website privacy policy	None
SMS terms	A public page on your website, linked from the form	None
Campaign description	10DLC campaign registration	40 to 4,096 characters
Message flow	10DLC "how do users opt in" field	40 to 2,048 characters
Sample messages	10DLC registration, 2 to 5 samples	20 to 1,024 characters each

Character limits from Twilio's A2P campaign documentation, checked November 2026.

Why 10DLC campaigns get rejected (and the fix)

These are the rejection codes Twilio lists most often, in plain English.

Code	What went wrong	How to fix it
30908	Privacy policy is missing or allows sharing numbers	Add a section saying mobile numbers and opt-in data are never shared with third parties
30909	Call to action is missing required details	Show your name, message frequency, "msg & data rates may apply" and how to opt out
30925	SMS checkbox is pre-checked	Leave the box unchecked so people actively choose texts
30923 / 30931	Texts are required to sign up, or people can't say no	Make texting optional and separate from your terms
30891	Website is down, private or the sign-up form can't be found	Make the form public, or host screenshots of it
30892	Sample message uses bit.ly or another public shortener	Use your full link or your own branded short domain
30886 / 30893	Description or samples don't match your use case	Make every sample look like a real text you'd send, with your name in it

Sources: Twilio error docs for 30925, 30923, 30931 and campaign troubleshooting.

Tips for churches, shuls and nonprofits

The rules are the same for everyone, but a few things trip up community organizations.

Membership can't require texts

Don't make "agree to receive texts" part of joining, registering for school or buying a ticket. Put SMS consent in its own optional box.

Paper sign-ups count

A sign-up sheet in the lobby works if it shows your name, frequency, rates and STOP. Keep the sheets, and describe them in your message flow.

Say if you'll ask for donations

If you'll ever send an appeal, include a donation sample. Samples that don't match what you send are a common reason for rejection.

Rather not deal with any of this?

Evant handles carrier registration for you. We take care of the brand and campaign paperwork, so you can start texting. Plans start at $20/month, with a free trial and no credit card required.

Try Evant free

Carrier registration handled for you
Two-way texting from one number
Text-to-join links and QR codes
Reply YES to RSVP, counted for you
Voice broadcast for people who don't text

More free texting tools and guides

Everything else you need to launch a text program.

SMS character counterMake sure your HELP and STOP replies fit in one text.SMS link generatorA text-to-join link and QR code for your sign-up page.Synagogue textingTexting that works for every member, kosher phones included.Church text messaging guideHow churches set up texting the right way.Best SMS platforms for Jewish organizationsThe options compared.Best SMS platform for churchesWhat to look for and what it costs.

10DLC Compliance FAQ

What is 10DLC?

10DLC means texting from a regular 10-digit phone number for business or organizational messages. US carriers require every organization that does this to register its brand and each campaign, so they can see who is texting and how people opted in.

Does my nonprofit or church need to register for 10DLC?

Yes. Nonprofits, churches and synagogues sending texts from an application or texting platform to a regular 10-digit number go through the same registration as businesses.

What has to be in my privacy policy for SMS?

A statement that you don't share mobile numbers or SMS opt-in data with third parties, plus your message frequency and that message and data rates may apply. The generator above writes this section for you.

Can the SMS consent checkbox be checked by default?

No. Twilio rejects campaigns where the box is pre-checked (error 30925). The person has to check it themselves, and it has to be optional.

What should the HELP and STOP replies say?

Your HELP reply should name your organization and give a way to reach you. Your STOP reply should confirm they've been unsubscribed and won't get more texts. Each reply needs to be 20 to 320 characters.

Can I use bit.ly links in my texts?

Avoid them. Twilio rejects sample messages with public link shorteners (error 30892), and carriers often filter texts that use them. Use your full link or a short domain you own.

Is this legal advice?

No. It's a starting point based on Twilio's published registration guidance. Make sure the text matches what you actually send, and talk to your lawyer about TCPA questions.

Last updated November 2026 by Michael Pedoeem, founder of Evant.

Disclaimer: Everything on this page, including the generated text, is general advice based on publicly available carrier and Twilio guidance. It is not legal advice, it is not definitive, and following it does not guarantee approval or delivery. Evant accepts no responsibility or liability for any rejection, filtering, fine or other outcome resulting from use of this tool or this information. You are responsible for making sure your texting program complies with all applicable laws and carrier rules.